Help & Info
To add your pic to your profile, simply log in, and click My Account and then Photos. Once you see the photos heading, click Add Photo. From there, click Upload and browser your computer for the images you wish to add. A thumbnail of the image will appear, click Start and it will be added. You can select several photos at once. Maximum acceptable photo storage size is 2MB. Pictures will be automatically adjusted to web friendly images.
If they request it, you will get a Private Message on the site. When you get this message, you can choose to approve the request to unlock or deny the request. If you want to unlock for someone who has not requested, go to their profile and at the top there is an unlock symbol. Click that Lock and it will unlock your private photos for that individual.
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There are many possible reasons:
1) the file was corrupted either before or during the time you uploaded it;
2) the file format was not formatted for displaying pictures on the web;
3) the file size of the picture was way too large.
We certainly welcome you to try again to upload your pictures to the site. We do make a couple of suggestions that might help you to be more successful with the upload. First, the best file format for web pics is the jpg format.
Second, there are many programs out there for converting images, but you should never use Paint as it saves them incorrectly for the web.
Third, make sure the files are a good size for the web, its best if they are around 500 KB, but never more then 2MB.
Fourth, if you have Microsoft Office it usually includes a free picture tool that is fairly easy to use.
Fifth, pictures taken from a web cam will almost always fail in the upload process, convert them and do a save as using a picture program.
Last, consider upgrading to a Gold Member account. We offer free assistance with properly creating your pictures and upload them for you to the site. This insures everyone will be able to see your great pics.
If we deleted one or more of your photos there are four basic causes for this:
1. The photo had a second person in it. We do not allow photos of people that we don't believe have given you permission.
2. The photo could have a cc symbol on it. If so, we delete automatically as they are not allowed on the site.
3. Someone reported that there was a problem with your photo and it is under review by the administrators of the site.
4. The photo did not have you in the pic. If we don't see you or a part of your body in the photo, we delete it. We want to see you in EVERY photo you upload to the site.
We have several points of contact for additional problems. First, check the FAQ often; we update it as we encounter issues. We also check the bulletin boards on a regular basis, so if you can access the boards, simply state the problem there for others members to assist. If you need administrative help, click on the Contact Us button, leave us a VERY detailed message and we will try to assist you.